MERCURE HOTEL HAMBURG CITY, Hamburg – A Smart Stay in the City
About the Hotel
Rooms & Amenities
The Mercure Hotel Hamburg City offers 187 rooms with individually controlled air conditioning, soundproofing, and modern furnishings. Each room includes a 50-inch LCD flat-screen TV, a private bathroom with a bathtub or shower, complimentary toiletries, a hair dryer, a mobile desk, a wardrobe with a built-in safe, a fridge, and tea & coffee making facilities. Superior rooms feature twin beds or a Queen-size bed, while Privilege rooms come with a Queen-size bed. Free Wi-Fi is available throughout the property.
Dining Options
The hotel’s Pier_1163 bistro and bar serves international cuisine and regional specialties. The KAI 10 snack bar, open from 18:00, offers live music. A breakfast buffet with warm meals served until 23:00 is available daily.
Leisure & Events
Guests can use the nearby fitness facility, a sauna, and bicycles for recreation. The KAI 10 floating lounge serves as an event and meeting space, available for private bookings. Tickets for local events can be arranged through the Mercure Ticket Service.
Location & Transport
The hotel is in Hammerbrook, a 5-minute walk from Hamburg city center, HafenCity, and Alster. Nearby landmarks include the Speicherstadt (1.5 km), St. Michaelis' Church, and the Port of Hamburg. The main train station is 1 mile away, and public transport provides easy access to the city.
Services & Safety
The hotel offers concierge services, complimentary newspapers, and paid parking. Safety features include carbon monoxide detectors, fire extinguishers, smoke detectors, and window guards. Business travelers benefit from proximity to company headquarters.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Cycling
Services
- Pet amenities available
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Sauna
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel offered a great size room for our family of 4, despite being a bit dated; very clean and fit for purpose. The staff couldn't be more helpful and friendly, even offered free parking. The location was close enough to walk to restaurants easily but not very central. The dining experience was delicious with a luxurious feel, and the facilities were impeccable.
The hotel has a nice neighborhood, easy access to public transportation, and the dining experience is very good. However, some restaurant staff seemed unfriendly, and the location is not very central. Price could be a factor to consider.